How can i get help by DshopBD?
You can get support any time by emailing us on support@dshopbd.tk or whatsapp message.
What payment methods do you accept?
We accept bKash, Nagad, Roket. Visa, MasterCard, American Express will accept soon. You can enter your entire credit card number via our secure server, which encrypts all submitted information. In certain regions, we may also offer third-party payment or billing provider options (e.g., Skrill).
What address should I enter in the billing information screen?
For shipping/billing, you must enter the valid address exactly as it appears on your bill/invoice.
When will I be charged if I use a third-party payment or billing provider option?
If you use third-party payment gateway, then you have to charge asper their policy.
What can I do if I have an issue with my order?
If there is a problem with your order, please contact our Customer Support Team via email (support@dshopbd.tk) or through the phone (+88 01768950953) and let us know your issue. Keep your order confirmation email or order details page handy for reference as we help you with your concerns.
Where is standard shipping available?
At present we are not providing any service or delivering any product through any transport. So shipping service is not available now.
How long will it take to delivered my product?
Delivery time depend on kinds of service/product. In general we try to delivered our product within 10-15 minutes.
Can I return my product/service?
Since we are providing digital services/products to you, there is no possibility of return/refund. So before purchasing you have to remember that it is non-returnable/refundable.
Can I contact you?
Of course you can contact with us. Please Visit our
contact page to connect with us.
Do your products have any warranty?
As we sell digital products/services, each of our products/services is detailed in the description & featured. We provide services according to those characteristics. So you need to check the features of the service/product before buying it.
